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Tampa Bay Times

Tampa Bay Times newspaper front page

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What should I expect from Tampa Bay Times Customer Service?
You should expect responsive customer care that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the Tampa Bay Times of any questions or comments you have.

By what time should I expect the paper to be delivered?
In most areas, the paper will be delivered by 6:00 AM on weekdays, 7:00 AM on Saturdays, and 8:00 AM on Sundays. Of course, we strive to maintain these guidelines as much as possible, however, there are always extenuating circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed. If your paper does not come on a scheduled delivery date, please contact Tampa Bay Times as soon as possible to receive credit.

When will Tampa Bay Times home delivery start?
The lead time to start delivery on a new order varies by area. In most areas, new orders begin within 3 to 5 days after the order request is received. Your expected start date will be shown on the confirmation screen after you place an order. If you have any questions about your start date, or if your newspaper subscription does not begin as scheduled on the first day, please contact the Tampa Bay Times, so that we can send a reminder notification to the delivery carrier in your area.

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