By agreeing to the Easy Pay option and signing the enrollment form, I authorize the Troy Record to automatically charge my credit/debit card for my continuous subscription (and renewals thereof) at the listed monthly payment amount. I understand that the length of the SUBSCRIPTION TERM may vary because of the inclusion of special editions during the term. This authorization may be revoked by me at any time by calling customer service at 1-888-599-0399. This authority remains in effect until canceled by me. I will be notified no less than 10 days in advance of any price increase or any variation from the amount associated with my SUBSCRIPTION TERM. Revocation of this authorization does not cancel my subscription and I must pay for it by other means. I agree to all Terms and Conditions of this notice.
While most subscriber issues are corrected quickly with a simple call to subscriber services, there are occasions where disputes are not immediately resolved. To remedy this, we have joined cable companies, cellular providers and others in instituting an arbitration program. This simply means that if a consumer files a claim, arbitration allows a prompt resolution to the dispute without requiring either party to invest the time and expense of a lawsuit in court. As a subscriber, participation in the arbitration program is automatic. Details of this program can be found on http://local.digitalfirstmedia.com/common/dfm/arbitration.pdf. If you have questions regarding these policies, please call subscriber services.
